If you are coming to the end of your agreement and you want to know how much is left to pay at any point throughout your agreement, you will need to generate a settlement figure. The easiest way to receive this is through CS Link. You are able to export the settlement figure as a PDF, to keep and print.
If choosing to generate a settlement figure to pay and close your account, please be aware that payments can be made of up to £999 on your online account or up to £10,000 over the phone. When paying in full via CS Link the account will be closed and you will receive a letter confirming the closure of your account.
If you have not received your letter after 10 working days, you can get confirmation your balance has been cleared on our live chat service (Monday to Friday, 9AM to 5PM).